Service FAQs, Sexual Health Questions

About the Service

• Why should I get tested?
• Which areas offer free postal testing through SH.UK?
• I think I may have put myself at risk, should I get a test right away?
• What tests will I be offered?
• How long do tests take to complete?
• What if I don’t have a smart phone?
• How secure is the SH.UK website?
• Will my results or details be shared with anyone else?
• If I collect blood under the 400 line is that enough?
• I can’t get enough blood what shall I do?

Ordering Your Test Kit

• I ordered a test but it’s not arrived?
• I have lost my kit what can I do?
• Are the test kits in discreet packaging?

Your Results

• When will I get my results?
• How do I receive my results?
• I returned my test, but I’ve not heard anything?
• What happens if I have an infection?