I ordered a test but it’s not arrived?

All of our test kits are sent first class postage (Royal Mail) and should arrive within 1-3 working days. However, there are sometimes delays in the postal system and during seasonal periods test kits may take longer to arrive. If your kit has not arrived within 5 days please let us know and we will issue a replacement kit.

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SH.UK offers a range of free sexual health service such as STI testing, treatment and contraception across the UK. Simply register then complete an online consultation to order your free STI test kit.

Proudly made in Sheffield by Preventx (CQC), and in partnership with local providers.

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